Use cases / KYC onboarding
KYC onboarding: identity documents from the phone, verified before they reach you
Onboarding flows on the web stall when customers need to photograph an ID card. CrossUpload lets them do it with their phone camera and continue on the computer, while your backend receives verified, private files.
The problem
- Customers abandon onboarding at the document step.
- Identity documents shared through chat apps create compliance headaches.
How CrossUpload helps
Separate credentials
The phone gets an upload-only capability; it cannot read other files or your account.
Audit-friendly events
Durable session events and webhooks record when each file was accepted.
Explicit retention
Know exactly when files expire; copy them into your KYC vault before then.
Typical documents
ID card front and back Passport Proof of address Bank statements Company registration documents
CrossUpload collects and delivers files; it does not perform identity verification, OCR or liveness checks.