Use cases / Insurance claims
Insurance claims: get damage photos from the phone into the claim form
Claim forms are long and the evidence lives on the claimant’s phone: photos of the car, the policy document, a repair estimate. CrossUpload lets them scan a QR code and send those photos straight into the claim form they are already filling in.
The problem
- Claimants email photos separately and your team matches them to claims by hand.
- Chat-app compression destroys the detail adjusters need.
- Every extra step increases claim abandonment.
How CrossUpload helps
Original quality
Photos are stored as sent, without chat-app compression.
Attached to the right claim
Bind each upload session to your claim reference with externalReference.
Verified files
Every file is type-checked and malware-scanned before it reaches your claims system.
Webhooks for triage
Trigger your intake workflow on file.ready.
Typical documents
Vehicle and property damage photos Police or incident reports Repair estimates Policy documents Receipts
Questions
Can claimants add several photos?
Yes, up to the per-session limit you configure (V1 supports up to ten files per session).